Privacy Policy
Outwork Service Group will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes.
This Privacy Policy explains how OutWork Service Group (“we”, “us”, or “our”) collects, uses, and protects personal information when you visit our website or use our services.
Information We Collect
We collect several types of information to help us deliver and improve our services.
Personal Information
When you contact us, book a service, or complete a form, we may collect information including your name, phone number, email address, service address, and any other details necessary to provide our services.
Non Personal Information
We may also collect anonymous information such as browser type, device details, IP address, pages viewed, and general site usage through cookies and analytics tools.
How We Use Your Information
OutWork Service Group uses the information collected for the following purposes:
- To provide, schedule, and improve our services.
- To communicate with you regarding appointments, billing, dispatch updates, and service follow ups.
- To send marketing or promotional messages when you have opted in.
- To improve website performance and understand usage trends.
Sharing Your Information
We do not sell or rent your personal information.
Customer data will not be sold or shared with third parties for marketing or promotional purposes.
We may share information only when needed to:
Provide essential services.
Comply with legal obligations
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze website performance.
You may disable cookies through your browser settings, although some features of the site may not function properly.
Data Security
We take reasonable measures to safeguard your personal information from unauthorized access or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal data
- Object to certain processing activities
- Request that your data be transferred to another provider
- Withdraw consent where applicable
SMS Communications and Verbal Opt-In
OutWork Service Group collects SMS opt-in verbally from customers. Customers may opt in to receive messages either in person at our physical office or over the phone when speaking with our team.
When a customer is registered for the first time, they are asked to provide a phone number, and staff is trained to ask whether they would like to receive SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys.
Customers are verbally informed that:
“Message and data rates may apply.” “Message frequency may vary.” They can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” Their information will not be shared with third parties.
Contact Form Opt-In By submitting our contact form and signing up for texts, you consent to receive text messages from OutWork Service Group at the number provided, including messages sent by an autodialer. Consent is not a condition of purchase. Msg and data rates may apply. Msg frequency varies. You can unsubscribe at any time by replying STOP or clicking the unsubscribe link where available. Reply HELP for help.
Customers are verbally informed that:
“Message and data rates may apply.” “Message frequency may vary.” They can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” Their information will not be shared with third parties.
Contact Form Opt-In By submitting our contact form and signing up for texts, you consent to receive text messages from OutWork Service Group at the number provided, including messages sent by an autodialer. Consent is not a condition of purchase. Msg and data rates may apply. Msg frequency varies. You can unsubscribe at any time by replying STOP or clicking the unsubscribe link where available. Reply HELP for help.
Third Party Links
Our website may include links to third party websites. OutWork Service Group is not responsible for the privacy practices or content of those sites. Please review their individual privacy policies before providing any information.
Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover such information has been collected, we will take immediate steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. The effective date at the top of this page will be updated whenever revisions occur.
Terms and Conditions
By using OutWork Service Group’s website or services, you agree to the following.
Messaging Terms and Conditions By providing your phone number, you consent to receive text messages from OutWork Service Group including appointment reminders, dispatch alerts, job updates, promotions, and customer service communications. Message frequency varies. Message and data rates may apply. You can opt out anytime by texting STOP. For help, text HELP or contact us at office@nbn.aeb.myftpupload.com.
Service Usage You must provide accurate and complete information when using our services. We reserve the right to modify or discontinue services without notice. We are not responsible for damages arising from the use of our services.
Legal All disputes will be resolved under the laws of the State of Mississippi.
Messaging Terms and Conditions By providing your phone number, you consent to receive text messages from OutWork Service Group including appointment reminders, dispatch alerts, job updates, promotions, and customer service communications. Message frequency varies. Message and data rates may apply. You can opt out anytime by texting STOP. For help, text HELP or contact us at office@nbn.aeb.myftpupload.com.
Service Usage You must provide accurate and complete information when using our services. We reserve the right to modify or discontinue services without notice. We are not responsible for damages arising from the use of our services.
Legal All disputes will be resolved under the laws of the State of Mississippi.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us.
Phone: (662) 689 2899
Email: office@nbn.aeb.myftpupload.com
Address: 634 Ridge Rd, Columbus, MS 39705
Phone: (662) 689 2899
Email: office@nbn.aeb.myftpupload.com
Address: 634 Ridge Rd, Columbus, MS 39705
